Terms of Service
Effective
These terms apply when you visit pinedove.com, use its interactive examples, or book a PineDove assessment.
Booking an assessment
An assessment is a free 30-minute conversation about your support workflow. Provide accurate contact details and check your confirmation email for the meeting time and joining instructions. If you need to cancel or reschedule, use the appropriate link in that email or contact the organizer.
If we decide to work together, a separate customer agreement will set the scope, fees, integrations, and any service commitments.
Using the site
You may use the website to learn about PineDove and evaluate its services. Use it lawfully and share only information you have permission to provide. Keep passwords, payment card details, and sensitive customer records out of booking forms. Avoid impersonation, spam, unauthorized access, and interference with the site or booking calendar.
AI examples and savings estimates
The sample conversations and workflows illustrate how a custom AI support agent could work. The calculator estimates handling time saved using the request volume, average handling time, and resolution rate you enter. Actual results depend on your request mix, policies, tools, and rollout.
Site materials
PineDove and its licensors retain their rights in the site’s text, graphics, demonstrations, and other materials. You may view the materials and share links to the site. Obtain any permissions required by law before copying, republishing, or adapting site materials.
Third-party services and privacy
Cal.com provides the assessment calendar and booking form. When you use that service, Cal.com’s Terms of Service also apply. The PineDove Privacy Policy describes how PineDove handles website and booking information.
Site availability
Website content, features, and assessment times may change. The site can be interrupted by maintenance or outages and may contain errors. Your rights and remedies under applicable law continue to apply.
Contact
For questions about the site or these terms, email support@isolabsllc.com. For questions about an appointment, use the organizer’s contact information in your booking confirmation.